499bt Privacy Policy

01 Introduction

At 499bt, we take the privacy of our players seriously. We know that when you share your personal information with us — whether that is your name, your mobile number, or your bKash account details — you are trusting us to handle it responsibly. That trust is something we work hard to earn and keep.

This Privacy Policy applies to all players who use the 499bt platform, including the website at 499bt.club and the 499bt mobile app. It covers all personal data that 499bt collects, processes, stores, and shares in connection with your use of the platform.

We have written this policy in plain language so that every player in Bangladesh can understand exactly what happens to their data. If you have any questions after reading this policy, please contact us at [email protected] and we will be happy to explain anything further.

02 Data We Collect

499bt collects personal data in three main ways: data you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data we receive from third-party partners such as payment processors.

Data you provide directly to 499bt:

• Full name as it appears on your government-issued ID
• Date of birth
• Email address
• Mobile phone number
• Country and city of residence
• bKash, Nagad, or Rocket account number (for payment processing)
• Government-issued ID documents submitted for KYC verification
• Proof of address documents submitted for KYC verification
• Communications you send to 499bt support

Data collected automatically when you use 499bt:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited and features used on the 499bt platform
• Session duration and login timestamps
• Game history, bet amounts, and transaction records
• Cookie and tracking data (see Section 6)

03 How We Use Your Data

499bt uses your personal data for the following purposes:

499bt does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.

04 Legal Basis for Processing

499bt processes your personal data on the following legal bases:

• Contract performance — processing your data is necessary to provide the 499bt service you have signed up for, including account management, payment processing, and game access.
• Legal obligation — 499bt is required by law to collect and retain certain data for identity verification, anti-money laundering compliance, and fraud prevention.
• Legitimate interests — 499bt has a legitimate interest in processing certain data to protect the security of the platform, prevent fraud, and improve the service for all players.
• Consent — where 499bt processes your data for purposes beyond those listed above, such as sending promotional communications, we will ask for your explicit consent first. You can withdraw consent at any time.

05 Sharing Your Data

499bt does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors — we share the minimum necessary data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These partners have their own privacy policies and security standards.
• Identity verification providers — we may use certified third-party KYC providers to verify your identity documents. These providers are contractually bound to handle your data securely and only for the purpose of verification.
• Game providers — game providers may receive anonymised session data to support game functionality and audit purposes. They do not receive your name, contact details, or payment information.
• Legal and regulatory authorities — 499bt will disclose your data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or a valid legal order.
• Business transfers — in the event of a merger, acquisition, or sale of 499bt, your data may be transferred to the new entity. You will be notified of any such transfer by email.

06 Cookies and Tracking

499bt uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Here is a breakdown of the types of cookies we use:

• Essential cookies — these are required for the 499bt platform to function. They keep you logged in during your session and enable core features like deposits and game loading. You cannot opt out of essential cookies.
• Analytics cookies — these help us understand how players navigate the 499bt platform so we can improve it. Data collected by analytics cookies is aggregated and anonymised where possible.
• Preference cookies — these remember your settings, such as your preferred language or display options, so you do not have to set them again each visit.
• Security cookies — these help 499bt detect and prevent fraudulent activity, such as account takeover attempts.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 499bt platform. Disabling essential cookies will prevent you from logging in or using the platform.

07 Data Retention

499bt retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods we apply are:

• Account registration data — retained for the lifetime of your account plus 5 years after closure
• Transaction records — retained for 5 years from the date of each transaction
• KYC documents — retained for 5 years from the date of verification or account closure, whichever is later
• Support communications — retained for 2 years from the date of the last communication
• Usage and session data — retained for 12 months in identifiable form, then anonymised

After the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, we will begin the deletion process for data that is not subject to a legal retention requirement.

08 Your Rights

As a 499bt player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

• Right to access — you can request a copy of all personal data that 499bt holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can ask us to correct it. You can also update basic account details directly in your account settings.
• Right to deletion — you can ask 499bt to delete your personal data. We will do so where we are not legally required to retain it. Data subject to legal retention requirements cannot be deleted on request.
• Right to restrict processing — you can ask 499bt to stop processing your data in certain circumstances, for example while a correction request is being resolved.
• Right to data portability — you can request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent — where 499bt processes your data based on your consent, you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to object — you can object to 499bt processing your data on the basis of legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

09 Data Security

499bt takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and the 499bt platform is encrypted using SSL/TLS
• Player passwords are stored using one-way hashing — 499bt staff cannot see your password
• Access to personal data within 499bt is restricted to staff who need it to perform their job functions
• All staff with access to personal data are trained in data protection and bound by confidentiality obligations
• 499bt conducts regular security reviews and vulnerability assessments of the platform
• Payment data is handled by certified payment partners and is not stored on 499bt servers in full

Despite these measures, no online platform can guarantee absolute security. If you believe your 499bt account has been compromised, please contact us immediately at [email protected] so we can take action to protect your account.

10 Children's Privacy

The 499bt platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 499bt, please contact us immediately at [email protected]. We will close the account and delete all associated data as quickly as possible.

499bt uses age verification checks during registration and may request proof of age at any time. Any account found to belong to a person under 18 will be closed immediately and any balance will be returned to the payment method used, where possible.

11 Changes to This Policy

499bt may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players by email and display a notice on the 499bt platform at least 7 days before the changes take effect.

The updated Privacy Policy will always be available at 499bt.club/privacy-policy. The date at the top of the policy shows when it was last updated. Continued use of the 499bt platform after the effective date of any update means you accept the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 499bt handles your personal data, please get in touch with our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the 499bt website and app

For data rights requests specifically — such as access, correction, or deletion requests — please email [email protected] with the subject line "Data Rights Request" and include your registered email address and a brief description of your request. We aim to respond to all data rights requests within 30 days.